Heffler, Radeticch & Siatta, LLP – Philadelphia, PA. Immediate openings for IT Support Interns. We're looking for level 1 techs who can be an active participant with assisting the Infrastructure team in supporting the day to day IT Support needs for our help desk and internal operations.
FT and PT permanent positions available after internship (flexible shift-work while in school)
Internship Work Assignment:
The intern will be responsible for assisting the Infrastructure team with:
Deployment of new laptops and desktops
Desktop and first-line user support
Firewall/Router/ Switch support and configuration
Software and hardware installations
Mobile device setup and support
Development of user documentation
The intern will work closely with the Systems Administrator and other members of the IT department, learning the ins and outs of how to support technical and non-technical users in a corporate environment.
Qualifications and Essential Skills:
Willing to learn and follow direction
Working towards technical certification and or 2-4 year degree
Experience with Imaging technologies
Experience with Windows 7 & 10
Experience with the Microsoft Office Suite (Word, Excel, PowerPoint)
Strong troubleshooting skills
Strong customer service skills
Strong oral and written communication skills
Strong and committed work ethic
Able to work from our Center City Phiadelphia, PA Office
Requirements: reliable transportation, driver's license, background check and drug screening.
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