Billing Clerk

Updated on: 19 Jul 2018
Flexible Permanent, 45 hrs/wk
Jacksonville, FL, United States

Our emergency room clinic needs to immediately fill the position of Billing Clerk for our accounts receivable department. We understand that sending bills and collecting payment for medical services is a stressful job, so we provide a supportive and upbeat environment. You will be responsible for communicating with Physicians, front office staff and patients to ensure accurate and prompt billing and collection. You must also communicate with insurance providers, including Medicare and Medicaid, and maintain proper coding procedures. If you discover inaccurate billing information, it is important to correct it as quickly as possible on your own or by communicating the issue to a superior.

Responsibilities

  • Answer the phones in the office and respond to patient needs or transfer communication to the appropriate party
  • Process medical bills and send them to patients or to insurance providers as required
  • Log all incoming payments from insurance providers and patients and update internal records to reflect current balances
  • Send subsequent bills when initial attempts to collect were unsuccessful
  • Call patients to update records, such as billing addresses and methods of payment
  • Collect co-pays and other required fees at the time of patient admittance
  • Explain charges to patients so they understand the fees for which they are responsible

Requirements

  • High school diploma/GED required
  • Medical billing and coding experience preferred
  • Excellent organizational and time management skills
  • Accurate 10-key abilities
  • Ability to work efficiently in a fast-paced environment
  • Excellent customer service skills, both in person and on the phone

Desired skills

Accounting / Bookkeeping
Customer Service

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