On-Call Bilingual Receptionist/Cashier

Updated on: 12 Jun 2019
Flexible Permanent, 5 hrs/wk University of Houston-Downtown
Houston, TX, United States

Catholic Charities of the Archdiocese of Galveston-Houston is seeking an On-Call Bilingual Receptionist/Cashier.

 

The Receptionist/Cashier is responsible for receiving clients, in-person and by telephone, and directing them to the proper program: cashier and mailroom duties. Must be able to work on an on call basis and work overtime when needed.

 

 

 

PRINCIPAL DUTIES

 

  • Operates switchboard functions of computerized telephone system, records and selects outgoing messages, takes messages and facilitates communications between staff members.
  • Assesses calls and transfers calls to appropriate program or staff members.
  • Greets clients and visitors directing them accurately to staff members.
  • Assures that all clients and visitors sign in and provide them with a visitor badge. Requires contact with staff, clients, volunteers and general public by telephone or in-person.
  • Opens and distributes daily mail. Stamps out-going mail.
  • Collects and accounts for programs service fees, collects in-kind and monetary contributions.
  • Assists with processing the safe contents.
  • Accepts all packages from FedEx/UPS etc. and delivers to appropriate recipient. Monitors UPS/Fed Ex log book to ensure all information is legible and accounts codes are provided for shipments.
  • Provides backup for Support Services Assistants as needed.
  • Performs other duties as assigned by the Support Services Manager, such as data entry, helping with various mailings, assisting other departments, etc.
  • Contacts Building Services and/or Support Services regarding needing assistance with donations, room set-ups, deposits, or any facility maintenance.
  • Assists with special organizational projects/events, etc.
  • Other duties as assigned by Purchasing and Support Services Director or team Coordinators.

MINIMUM EDUCATION REQUIREMENTS

 

  • High school diploma or equivalent work experience.

 

 

 

MINIMUM SKILLS AND EXPERIENCE REQUIREMENTS

 

  • Bilingual, English and Spanish.
  • Two years’ experience on computerized telephone system.
  • Demonstrated success in dealing with a variety of people.
  • Demonstrated ability to maintain a polite, respectable demeanor in stressful situations.
  • Ability to handle confidential information.
  • Professional Appearance.

Desired skills

General Office Help
Customer Service

← Back to search