Call Center Representative
Work-At-Home Customer Support Agents (Inbound)
Who we are
We are Harte Hanks a global marketing firm that specializes in helping brands win attention, build trust and earn loyalty in an ever-changing world. Experts in defining, executing and optimizing the customer journey, we create meaningful interactions that connect our clients with their customers in more powerful ways. From visionary thinking to tactical execution, we’re changing the game of customer engagement—we’re bringing the human back to customer experience.
We are looking for energetic and passionate individuals to join our team in a seasonal or full-time capacity to assist our client’s customers with one call problem-solving resolution.
You’ll have the opportunity to work with talented and motivated people who bring together expertise, insight and a shared ambition of creating the best work, every time.
Who you are
Collaborative, Fun, Curious: Harte Hanks is a flat organization where a great idea can come from anywhere. Harte Hanks is in the midst of a business transformation that is both exciting and evolving. You are a life-long learner by nature and enjoy being part of a culture willing to take measured risk while innovating.
What you’ll do
As a work at home team member, you’ll get the flexibility to balance work and life while having access to all the tools and resources you need to deliver above average customer experiences.
100% work from home
Flexible work schedules
Some projects are available with shift options over 24 hours / 7 days per week
What you need
High School Diploma or GED
Pass an online skills customer service assessment
Ability to work in a quiet home office space
Laptop/desktop (PC, no Mac) and headset
High Speed internet access with either DSL, cable, or fiber optic
Internet Explorer 11.0 or higher, Chrome (current version)
Anti-virus Software: Must have a current compatible version installed
Additional computer system requirements are listed on our website: https://workathartehanks.com/
- An equipment assessment will occur during the hiring process to determine if your PC capabilities are a match.
Previous experience in retail, bartending, sales, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required
Shift: Monday through Friday 11:00am-7:00pm
Please send application to: https://workathartehanks.com/
*When applying online, select either Austin or Texarkana for all locations, regardless of where you are located. We have work at home positions for those living in TX, AR, FL, IL, KS, NH and NJ
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